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Case study · Tea · Kenya

KETEPA: From a 2018 website to a modern tea brand.

Kenya Tea Packers (KETEPA) is Kenya's leading tea blending and packaging company, with more than 50 teas. In 2018 its website looked far older than the brand behind it. Pencilbuddha changed how KETEPA shows up online, with a new identity on the web that tells the farm-to-cup story, and built online B2B shopping so trade buyers can order directly.

By Kishore Ravi, founder · Updated

Client
KETEPA · Kenya Tea Packers
Market
Kenya
Range
50+ teas
Our role
Identity online, website, B2B shop
FROM FARMTea farmsKenyan highlandsBlending50+ teasTrade buyersshops · hotels · officesTea loversat homeNew online identitya brand as good as its teaFarm-to-cup storywhere every cup startsB2B shoppingtrade buyers order onlineExplore the rangefind the right tea
01 · The brief

Kenya's leading tea.A website from another era.

KETEPA is one of the best-known tea names in Kenya, but in 2018 its website looked very old. It did not reflect the brand, did not tell the story of the tea and gave trade buyers no way to order online.

The job was to bring KETEPA's online presence up to the standard of its tea.

BEFORE

A dated website

An old look that undersold a leading brand.

THE GAP

No online trade

Business buyers could not order online.

THE JOB

New identity, new shop

A modern brand presence and B2B shopping.

02 · The new identity

A brandas good as its tea.

We changed how KETEPA looks and speaks online: a modern identity on the web that feels like a leading Kenyan brand, with the tea, the farms and the people at the centre.

KETEPA logo
03 · The website

From farmto cup.

The new website tells the farm-to-cup story and makes a range of more than 50 teas easy to explore, so a visitor can find the right tea and understand where it comes from.

04 · B2B shopping

Trade buyers,ordering online.

KETEPA sells to businesses as well as tea lovers. We built online B2B shopping so trade customers can browse the range and place orders directly, instead of relying only on calls and emails.

  1. Browse. Trade buyers see the full range.
  2. Choose. They pick the teas and quantities they need.
  3. Order. They place the order online.
  4. Repeat. Reordering is quick next time.
05 · Where it stands

Modern,and open for trade.

We will add results here as they become shareable.

Done

Built

  • New online identity
  • Website with the farm-to-cup story
  • B2B online shopping
Website shown as it was recorded. KETEPA is a trademark of its owner.

Which services made KETEPA work?

The services behind this project. Each one has its own page, with more work and answers.

Which projects are like this one?

Case studies that share this project's work, then more clients we have done it for.

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Based in Erode, Tamil Nadu. Working with brands in Chennai, Coimbatore, Erode and Bangalore, and clients in 8 countries.

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